Frequently Asked Questions
| Anaheim, California Toll Free: 877-360-7243 |
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I did not see the service I need on your Website? It's hard to cover every service situation on
our website. Everyone's needs & problems are different. Please call us & we'll be happy to provide you
a free quote.
Do you offer phone support? If you are an existing customer, general support questions will be
answered at no charge. Complex problems may require an On-Site call.
How do I know if my PC is infected with a Virus or Spyware? Your PC may be freezing up or
running slow, your home page may have changed and you can't change it back or you are getting
numerous pop-ups. These are just a few of the symptoms that may indicate your PC has been infected.
How can I stop the numerous pop-up ads on my PC? Google & Yahoo offer a free Pop-up
Toolbar. Click on either link above to download & install one of the programs.
Is my PC Windows 7 ready? You can test your PC for compatibility by clicking on this LINK and
downloading & running the Microsoft Upgrade Advisor Program. Please run this program before
purchasing the software upgrade.
Is Windows 7 easy to install? It depends on your level of experience. Before you start, you'll want
to backup your important data. After you install the Windows 7 upgrade you'll have to locate, download,
& install new software drivers for your sound, video & network cards & other PC functions.
If you're not comfortable doing the upgrade yourself call us and we'll install it for you.
How can I test my Internet speed? Click on this LINK to test your Internet speed.
How do I dispose of my old PC? Your old PC or printer contains hazardous material & it's a
violation of California law to throw it in the trash. Please take your old PC to an Authorized Recycle
Center like the one at this LINK in Santa Ana or we can dispose of it for you at no charge.
Do you offer a referral fee if I send you a new customer? If you were happy with our services
and you refer us to someone else, after we perform the service for the person you referred us to,
you will receive a $10 labor credit toward your next service call.
The more customers you refer to us, the more credits you'll receive!
our website. Everyone's needs & problems are different. Please call us & we'll be happy to provide you
a free quote.
Do you offer phone support? If you are an existing customer, general support questions will be
answered at no charge. Complex problems may require an On-Site call.
How do I know if my PC is infected with a Virus or Spyware? Your PC may be freezing up or
running slow, your home page may have changed and you can't change it back or you are getting
numerous pop-ups. These are just a few of the symptoms that may indicate your PC has been infected.
How can I stop the numerous pop-up ads on my PC? Google & Yahoo offer a free Pop-up
Toolbar. Click on either link above to download & install one of the programs.
Is my PC Windows 7 ready? You can test your PC for compatibility by clicking on this LINK and
downloading & running the Microsoft Upgrade Advisor Program. Please run this program before
purchasing the software upgrade.
Is Windows 7 easy to install? It depends on your level of experience. Before you start, you'll want
to backup your important data. After you install the Windows 7 upgrade you'll have to locate, download,
& install new software drivers for your sound, video & network cards & other PC functions.
If you're not comfortable doing the upgrade yourself call us and we'll install it for you.
How can I test my Internet speed? Click on this LINK to test your Internet speed.
How do I dispose of my old PC? Your old PC or printer contains hazardous material & it's a
violation of California law to throw it in the trash. Please take your old PC to an Authorized Recycle
Center like the one at this LINK in Santa Ana or we can dispose of it for you at no charge.
Do you offer a referral fee if I send you a new customer? If you were happy with our services
and you refer us to someone else, after we perform the service for the person you referred us to,
you will receive a $10 labor credit toward your next service call.
The more customers you refer to us, the more credits you'll receive!
| Anaheim, California Toll Free: 877-360-7243 |
| Reliable Computer Care, LLC 2011 |
| Affordable On-Site PC Services for Home / Home Office & Small Business |
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